Monday, 23 May 2011

Ash cloud advice from Saga

With the prospect of volcanic ash disrupting flights into and out of the UK Saga is offering advice to travellers on the steps to take to ensure they are not left stranded or left out of pocket.

If you have booked your trip through a Tour Operator and are delayed or unable to travel either to or from your holiday destination, the tour operator/ travel agent will organise alternative arrangements for you.

It is important in these circumstances to notify your insurance company if your holiday dates change or are extended as a result, to ensure you are covered throughout your entire trip. Saga Travel Insurance will automatically extend cover in these circumstances unlike some other insurers, who don't do this.

Independent travellers should check with their insurance company that they are covered should their travel plans be affected.  Despite the confusion caused following the last closure or disruption to UK airspace, not all insurers have amended their policies to provide this additional cover, so some consumers will find themselves playing the waiting game to find out if they're covered.  In fact some travellers are still waiting to hear if their insurer will be paying their claims from the disruption from almost a year ago!

Saga automatically provide cover within its standard policy at no extra premium for irrecoverable costs as a result of disruption or cancellation caused by Volcanic Ash.  Also, Saga Travel Insurance provides up to £200 should the customer need to purchase additional medication for a pre- existing condition if they're stranded abroad due to airspace closure.  

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